Will there be a cost to my return ?

All Returns are free within 60 days for any item in original packaging, or any incorrect or faulty items. There are certain situations where only partial refunds are granted. This may occur for any item not in its original condition, user damaged or incomplete or outside of the 60 day grace period.

How do I initiate a return?

Reach out to us at www.innovaoven.com/support/. For us to accept a return, you must contact us first to authorise the return before sending. Include the following information to have your return processed as quickly as possible:

• Your original order number
• The condition of your item

Will there be a cost to my return?

Shipping cost will be at your cost. 

What do I do if I have used the products and I want to return them?

We pride ourselves on our customer support and we will do everything that we can to ensure that you are satisfied with your order and experience. We are available via www.innovaoven.com/support/ and are always happy to offer support.